Privacy Policy

Effective Date: 03/01/2026

1. Introduction

Welcome to Assister CRM (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform.

2. Information We Collect

Account Information: Name, email, password, business name and contact details

CRM Data (User-Provided Content): Leads, contacts, notes, messages. Any personal data you upload or collect

Automatically Collected Data: IP address, Device/browser info, Usage activity

Third-Party Integrations: If you connect services (e.g., Facebook Lead Ads), we may receive: Lead data (name, email, phone, etc.) Data permitted by your integration settings

3. How We Use Information

We use data to:
Provide and maintain the platform
Manage leads and customer relationships
Improve functionality and performance
Communicate updates and support
Ensure security and prevent abuse

4. Data Ownership

You retain full ownership of all data you input into Assister CRM. We act only as a data processor on your behalf.

5. Data Sharing

We do not sell data. We may share with:
Hosting & infrastructure providers
Analytics tools
Integrated services (authorized by you)
Legal authorities if required

6. Data Security

We use industry-standard safeguards. However, no system is completely secure.

7. Data Retention

We retain data: As long as your account is active or as required by law

8. Your Rights

Depending on your jurisdiction (GDPR/CCPA), you may:
Access or delete your data
Request corrections
Restrict processing
Contact: support@assistercrm.com

9. User Responsibility

You are responsible for:
Ensuring lawful collection of your leads
Obtaining necessary consent from contacts

10. International Transfers

Data may be processed in countries outside your location.

11. Updates

We may update this policy. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact

Email: support@assistercrm.com
Website: www.assistercrm.com